Last Updated: November 4, 2026
These Billing Terms and Conditions explain how payment and billing work when you shop with Nook & Neighbor.
Accepted Payment Methods
We offer several secure ways to pay so checkout stays simple and convenient. We currently accept:
- Credit and debit cards: Visa, Mastercard, American Express, Discover, and Diners Club
- PayPal
- Shop Pay
- Apple Pay and Google Pay
- Bank transfers (bulk orders only; please contact us for details)
All payments are processed in United States Dollars (USD).
Payment Processing
- Payment is due in full at the time of purchase.
- Orders are not processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
Pricing and Currency
- All prices on nookandneighbor.com are listed in United States Dollars (USD).
- Prices may change at any time without notice.
- Any applicable taxes, duties, or shipping fees are calculated and shown at checkout.
Secure Payment Processing
- Nook & Neighbor uses SSL encryption and trusted payment gateways to keep your personal and payment information protected.
- We never store or have access to your full card or payment details.
Refunds and Chargebacks
- Refunds are issued in line with our Refund Policy.
- Unauthorized or fraudulent chargebacks will be investigated and disputed.
- If something looks wrong with a charge, please reach out to us first at hello@nookandneighbor.com so we can help right away.
Fraud Prevention
- Nook & Neighbor may cancel, refuse, or hold any order suspected of fraud or unauthorized activity.
- We may ask for additional identity verification on high value or flagged transactions.
Changes to This Policy
We may update these Billing Terms and Conditions at any time. Any changes will appear on this page with a revised Last Updated date, so we encourage you to check back from time to time. Continuing to use our website after changes are posted means you accept the updated terms.
Contact Information
Store Address: 1729 Spence Street, Temple Texas 76502, United States
Store Email: hello@nookandneighbor.com
Store Phone: +12542656444
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (Central Time)
We do our best to reply to your e-mail within 1–2 business days.