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Shipping policy

Last Updated: November 4, 2026

At Nook & Neighbor, we want shopping with us to feel easy, and that includes knowing exactly how and when your order will arrive. Every order shipped within the United States ships free.

Shipping Locations
This Shipping Policy applies to orders shipped within the United States.

Delivery Times

  • Order Cutoff Time: 12:00 PM Central Time. Orders placed after the cutoff are processed the next business day, which may add one day to your delivery estimate.
  • Order Handling Time: 1–2 business days (Monday to Friday). Once your order is processed, it is handed to one of our trusted carriers.
  • Transit Time: 6–12 business days (Monday to Friday)
  • Estimated Delivery Time: 7–14 business days

Delivery times are estimates and may vary because of factors outside our control.

Carrier Services
We partner with reliable carriers to deliver orders across the United States, including USPS, UPS, and FedEx.

Shipping Costs

  • Free Shipping: Every order within the United States ships free, with no minimum purchase required.

Delivery Issues
If your order is delayed, lost, or has any other delivery problem, please contact our customer service team right away. We will work with you and the carrier to make sure your order reaches you safely.

Tracking Your Order
As soon as your order ships, you will receive an email confirmation with your tracking number. You can follow your shipment anytime on our Order Tracking Page.

Changes to This Policy
We may update this Shipping Policy at any time. Any changes will appear on this page with a revised Last Updated date, so we encourage you to review it from time to time. Continuing to use our website after changes are posted means you accept the updated policy.

Questions?
Visit our FAQ page or contact our customer support team for help.

Contact Information
Store Address: 1729 Spence Street, Temple Texas 76502, United States
Store Email: hello@nookandneighbor.com
Store Phone: +12542656444
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (Central Time)
We do our best to reply to your e‑mail within 1–2 business days.

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